PAGE LAST UPDATED: Monday January 24, 2005 12:12:44 AM
We aim for complete customer satisfaction.
If you are not completely happy with your
purchase, we want to hear about it. Let us
know if something is wrong; and we will do
our best to make it right!!!
TYPES OF PAYMENT ACCEPTED:
At this time, we are only accepting Certified
Checks, Cashier's Checks, Personal Checks
and Money Orders. Outside the United
States, payment must be in the form of an
International Money Order. If a Personal
Check is sent, shipment of the order will be
delayed for ten days for check clearance.
Any returned checks for insufficient funds,
the customer will be charged an additional
$20.00 fee and any other fees involved.
SHIPPING AND HANDLING:
We attempt to ship your order as soon as
payment is received. Except for Personal
Checks-shipment will be made after ten days.
The shipping and handling charges are an
additional cost. We offer the following
shipping methods:
Standard UPS Ground
UPS Second Day
UPS Overnight
Priority Mail
Fed-Ex
NOTICE TO ALL PENNSYLVANIA RESIDENTS:
The Laws of Pennsylvania state that we must
charge 6% Sales Tax. For those individuals
residing in the Philadelphia and Pittsburgh
Areas, we must charge 7% Sales Tax.
RETURNS:
Before any merchandise may be returned,
you must contact us immediately when you
receive your order to notify us of any
discrepancies with your order. The Buyer is
responsible for any charges incurred to return
the items back to:
.
The merchandise must be returned in the
original package within five days.
It is our hope that you will be totally
satisfied with your order. If for some
reason you are not, you may return your
item within five (5) days and choose
from either an in-store credit for later
purchase, or an exchange. Postage, safe
packaging and insurance is the
customer's responsibility for all returned
items. Please contact us before
returning anything back to us. This
communication is vital to the return
procedures of our company.
CASH REFUNDS ARE NOT AN AVAILABLE
OPTION. WE WILL WORK WITH YOU
AS BEST WE CAN TO MAKE SURE YOU
ARE TOTALLY SATISFIED.
ITEMS NOT REFUNDABLE:
Items that are made with crystals may not be
returned. Such items are: Crystal Jewelry,
Crystal Necklaces, Crystal Bracelets, Crystal
Watches, and Crystal Earrings. Crystals have
the capability to absorb toxins, diseases, etc.
from individuals, animals, etc. We have
also noticed it with the ones we wear.
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